HSBC HYDERABAD / SECUNDERABAD - FRESHERS

Technical Support Analyst

Experience : 0 - 3 Years

Location : Hyderabad / Secunderabad

Education : UG - Any Graduate - Any Specialization

PG - Any PG Course - Any Specialization

job Description: Provide first level online technical support to internal customers across the Global Service Centres

Ability to comprehend technology related issues and assess the
same

Maintain accuracy in capturing all relevant information required for investigation/ diagnosis of the problem

Log tickets on the Online Helpdesk and allocate to the appropriate team

Co-ordinate with Systems Administrators / Telecommunications across the GSCs to ensure seamless functioning of the Business (more…)

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